Customer Testimonials
Great customer service. Kensy help us, and went above and beyond our expectations. We are greatly appreciated.
Great customer service. They worked very hard to get the deal done. Appreciated the constant communication.
Kensy was my sales person and she was awesome. Found me in the parking lot poking around for a vehicle that fit my needs. Spoke briefly and Kensy rolled out the perfect 2025 Yukon Denali, black on light interior. I had to have it. Process was quick and seamless and followed up with me to make sure I had app downloaded. All was good so don't hesitate to reach out to her if you are looking for a new ride. Thanks again Kensy
Service advisors are alway nice and attentive Work is always done promptly and correctly Great service
Told me oil change and filter was $89 for a 2023 Sierra truck but charged me 99. Called them twice and both times they verified 89 with the details of my truck. I won’t go back I don’t like being lied too.
Received great service. Service advisor Esteban Guerra was great, informed me of other services l needed to do and how soon that should be done.
Polite professional sales lady. Finance manager very helpful. Great experience buying nudes truck. Thumbs up for dealer experience. Thank you sterling mccall
Service was very professional and the service person was very professional The car was washed before turning over to me.
Great Service ! Very professional !! Waiting in the lobby was pleasant with coffee. Great job Very Friendly !
Debbie was great! All the paper work was ready when we got there. Was in and out in a hour buying a new Yukon
John Rameriz was the one who took care of me from check in to check out. He was nice, professional, and helpful when it came to explaining the issues with my Terrain. I have been coming here for about 8 years with no real issues as far as service or with employees. I only gave 4 stars just due to the wait time. Sometimes 8am Saturday oil changes take until 1pm, sometimes you are out at 11am.
Prompt efficient courteous and helpful service will come back again as always they are good
The agent that help me was so nice and solved my issue so good and quick. The dealership was nice and clean.Employes do not speak and not friendly.
Professional and customer service centered. Rene and Senad were fantastic. They made the process seamless and enjoyable. Will recommend to my friends.
Mr .Aaron at the service center was very helpful. Positive attitude towards the requests. Arranged loaner as we requested. Completed all the necessary services and returned our truck timely.
I texted my salesman, Jansen, and requested some options for my niece to look at to replace her late model car that had too many repairs needed to justify keeping. I didn't realize how close it was to closing time when I reached out to him. That didn't stop him from a quick response just 10 minutes later with a great option for her to consider. I was even further surprised that he was willing to stay late for me to arrange the test drive the same night when she fell in love with his perfect suggestion! By the ...
I’ve known Eugene Martin for nine years after our 2016 purchase of a Sierra. If you want a contact who can get vehicles you want, the way you want it, he will go far and beyond to get you the vehicle.
I did not make my vehicle purchase at this dealership, but Sterling McCall GMC has gone above and beyond the two times I’ve gone for service.
Wilson was very helpful, informative and prompt with all my questions, This experience was really good!
Excellent service. Friendly service manager Kept me informed When I arrive I was attended to right away. I had 7:30 appointments
Service was great! I wish it was a little quicker, but overall it as a good experience!
Great service. Completed maintenance and fixed 2 recalls and adjusted warning system in just a few hours
I set an appointment and was greeted on time. Smooth quick service and car wash.
Very attentive and always trying to help, it was a quick and always friendly service
Best team make my deal and in less the 30 minutes excellent customer services from the manager all the way to the salesman
This dealership always provides professional and excellent service I trust them with our GMC Terrain.
The service provider that I recieved this time was great. His name was Josh and he kept me informed on what was going on. He was able to get all my issue fixed in one day. There are other things that my warranty covers but this dealer doesn't have a third party that takes care of it such as windshiled and wheels, even though other sterling mcall dealerships do. I wish they still would give you a ride so you don't have to stay at dealership all day. All in all a great experience this time around.
My experience with your service department & employees was a pleasure and a successful outcome accomplished.
I felt Basil was very respectful and personal able. The coffee was great also and appreciated the car wash. Thank you
Jordon and crew did an excellent job. I would recommend anyone using Sterling McCall GMC.
Was a joke going there, 9k service estimate for a truck a bought less then 1 year ago from same dealership group. Never told I had a $200 service charge for a check up.. but won’t give you your keys if you don’t pay.. worse truck I have ever bought in 25 years. Had that truck repaired 5 times since bought, sad for the customer.
Great fast and professional service. My Salesman was very helpful and gave me good communication coming from Baton Riuge
We were helped immediately upon arrival. Juan Gonzales, Floyd Lopez and Wilson were Great. I always get the best service the team is always ready. Thank you for always making visiting a pleasure you guys are the best!!!!! Keep up the great work
Quick to get appointment and did the work fast and very nice waiting room to wait in
As a first time buyer from Sterling McCall, to say my expectations were exceeded is an understatement. Our salesman Marcus was not only knowledgeable, but took great care of us throughout the process. We were in and out of the dealership in a new vehicle in less than 4 hours. Marcus, Senad (Sales Mgr), & Phillip (Finance) were all amazing to work with and provided outstanding customer service. I highly recommend Sterling McCall for your next vehicle purchase.
Jansen Lim was incredible and professional from the start when i have contacted the dealership and answered all my question to move the process for selling me the Mazda Cx5.
It was easy to get an appointment. The work was completed fast and my vehicle was delivered to me clean.
Serve department was incredible. Harwouna and machanic were the best. Highly recommended. Will use if needed again
Aaron has been great with communication and customer service. He helped order a part & answered all of my questions.
Service was quick and easy. Service advisor promised my vehicle to be done in an hour and a half, but exceeded all expectations and delivered my truck back in 45 minutes. The conditions outside were very cold and didn’t expect a car wash. Other than that, they usually do wash my truck after services, but I am human and understand the weather didn’t allow for it.
They were very helpful just a little inconvenience when we discussed the price the person above the salesman I felt that was not 100% polite and make me feel a little ofended
Very professional staff and respectful ,the services was amazing they take care of the situation
I just took delivery of my new vehicle and let me tell you, Jay Lim and Floyd was courteous and polite. They were always upfront about the pricing, gave me enough time for me to look around and always showed the willingness to work with me and keep me updated on my options. They made sure all of paperwork was on time and accommodated my tight schedule. Overall, I recommend Jay and Floyd to anyone as they always make me feel welcome. This was also my 2nd time doing business with them.
This is very unprofessional I was charged 200 dollars for a smoke test that I never agreed for Buick to do. I’m very disappointed that I was charged and I told them not to do anything to my car if the insurance didn’t cover the cost. I asked them to call me before doing anything to my vehicle
This is a very impressive, friendly and professionally operated dealership. My salesman, Josh Espinal was excellent help in every way to put my needs together and I was extremely pleased with our deal. In addition the General Sales Manager, Senad Hadzithusejnovic worked with us in approving and negotiating my deal. All in all I highly approve this dealership and everyone I met there. They are obviously tuned in to winning customers and the importance of each customer. Great selection of vehicles as well. I drove a long way and they didn’t waste a moment of my time!
It was a clean place and the people were very professional. I was treated with alot of professionalism.
Management was willing to work with me to reach a fair price.. The salesman was very knowledgeable and courteous.
Ariana helped us correctly, there was no pressure and it was a pleasant process. They prepped the vehicle well when we picked it up. Finance process was good as well. I would recommend to buy your vehicle here.
Great selection of vehicles in stock. They worked within my needs. Great people and experience. Thank you
Always honest about what maintenance/service needs to be done. They work with you to figure out a solution.
I want to thank Jay Quilloy For the truck, he sold me. He did a fantastic job and I am kind of tough to sell a truck to. I would definitely recommend them to anyone out there looking for a new truck. Thank you again very pleased.
They are always busy, which means they sell a lot of cars. Everyone is friendly, yet business like. Always considerate, they try hard to meet your needs and get you out as soon as possible.
See Gabriel Miranda, went above and beyond. Great place to buy a car from from.
Great, attentive service all the way around from sales to service; they make it easy.
I’m originally from Dallas & my truck broke down the day I had to come home. Although I was on hold for 30 I got a hold of a receptionist & was able to give her my contact info & received not ONE call but two calls from different service advisors! Which Im feel super grateful for! Jordan was very helpful & I really appreciate it . Thank you so much for your wonderful team!
Fast and thorough service. Of course, it helps if you can drop off and get other stuff done while the work is done.
Good service. Good communication. Gave my truck back very clean. All issues addressed and resolved.
May be next time you need to be more Active whit costumers.thank you allright
Sterling McCall Buick GMC is very reputable, very reliable, very well maintained, and very well equipped. Mr. John Ramirez is the best advisor very experienced and very knowledgeable. He responded immediately either by phone or texting. He explained to me thoroughly what was wrong with car and how much will it cost. He was very patient and courteous. Mr. Ramirez should be a team leader who can train the staff and make sure they are prepared for the challenges and opportunities that come along with them.
Took my car in for regular maintenance ! Excellent service from start to finish, including a wash & vacuum of inside
Mr. Fofana was very helpful and very attentive. Excellent service with minimal wait time. I will always ask for Aaron Fofana
Aaron was fast and address all of my needs on our GMC truck. We appreciate the service we received. Thanks!
I worked with Jerald and mainly did everything over the phone as I was from out of town. He made the process pretty smooth overall and communicated well. We agreed to terms over the phone and I drove the next day to pickup my new truck. Great experience overall!!!
**Update Review*** I wanted to take a moment to express my sincere appreciation for the exceptional service I received from Cindy Borja, Service Advisor, and Craig, Operations Director. After multiple visits to Sterling McCall Buick GMC Service Center to diagnose and repair my vehicle, your team went above and beyond to resolve the issue and ensure it was repaired correctly. Not only was the problem thoroughly addressed, but the level of care, attention, and professionalism demonstrated throughout the process has truly restored my trust in your dealership. Cindy and Craig exemplify what outstanding customer service should look like, and their ...
They have always had great customer service. They keep you in the loop of what is going on with your car as they are servicing it and have prompt and friendly service.
Service was very easy, fast and well done! Very flexible with my schedule. Will return.
Pleasant clean customer service friendly normal wait time free coffee always a plus. Love it.
Jonathan, in the service department, always does an excellent job, he is always very responsive.
Great experience buying car from sterling mccall Buick. Brandon and Chris Allen were amazing. 5 star.
Courteous, respectful and helpful. Work done in a timely manner.Check out with out problems.
Great work love the update status and how they treat me every time i come in for work!!
Sterling McCall Buick GMC offers outstanding service, friendly staff, and a seamless car-buying experience.
I have been going to this dealership for almost ten years and the customer service is great.
Great customer service and attention. Professional, clean facility. Josh Guerra, Service Rep, always responsive and pleasant.
Customer service is the best and the staff is very compassionate about the service to your vehicle.
Everyone is friendly and professional. The dealership is very clean with comfortable seating areas. They give you service with a smile.
I had two service appointments this week. My service advisor Jordan was excellent. Great communication and customer service. I’m a new, first time GMC owner and will have all of my services done at Sterling McCall.
Good people good service! It’s always easy in and out here. Thanks Erin for helping.
I was told that I had all the service and parts all taken care of when they diagnosed it. The AC compressor was out. I then released the work because I had been assured that it was covered. A week later I get called and told it’s ready only to find out it wasn’t covered and now left with a $1500 bill. I could either pay it or they would remove it and give me my car back. Worst experience EVER! I had purchased the vehicle only 1 week prior to it running out.
Good customer service and attention to my vehicle concerns. Excellent salesperson services. I would recommend friends to Sterling Mc Call.
Thank you for always taking care of my vehicle needs ! I always ask for Aaron he’s always very helpful and very optimistic and great to work with!
Quick and friendly service..doesn’t push to sell more products. Really quick to give me loaner
Warm reception and clear explanation, thinkful to resolve the problem! The environment is feeling comfortable!
I met by the service rider Nelson Navas upon arrival. I was kept informed through the whole process. The waiting area was very comfortable to wait. Great service
My advisor Aaron always goes above and beyond to make sure that everything is taken care of and done in a timely manner!
Every time I go to maintain my car, I will encounter all kinds of troubles.
This was the easiest car buying experience. I would definitely recommend to friends and family
Stay away from the service department. They are rude, unprofessional, and don’t know how to repair their own vehicles. Mike, the service manager, told me to go to another dealership since they could not fix my issue.
They served us with great hospitality. they were able to give me a appointment for a issue i had with my car.
Our Salesman Jaysen Lim, was very helpful in the process. Easy to work with and will love to recommend to everyone who is looking for a new or used vehicle. For the dealership maybe we can speed up the process next time, don’t feel like spending 2-5hrs in the property.
They replace the fuel filter but did not reset the fuel life filter makes me think they did a half job
Mr Basil Khan, our service advisor always takes good care of us during our visit to your dealership.
Jay is knowledgeable and professional! The total experience from walking in to driving out was exceptional! Thank you Jay.
Excellent customer service. Assistance and after sales service. Thanks to Jay and Basil for your great assistance and accommodation.
Friendly staff, great customer service! The service advisor was attentive and patient, when my truck was ready he took his time to go through the items that were addressed on my vehicle. For sure coming back to get my truck serviced here!
I didn't get printed report of was done. The agent did all wrong. He promised that I will get my report next time. He was over loaded with his work. Plenty of reports on his desk. My car was ready for a while and, I was looking all over for him with the help of other agents. It seems no file was open for my car. This time, it was a very bad experience and that's why I gave such rating.
Absolutely the best service you could ever ask for. We are never dissatisfied and always go there to buy our vehicles.
Excellent nice staff very help very happy with the new car and very nice the car seller
My sales guy Gerald was so easy to work with and made the buying process a breeze. They are willing to get you the help needed to purchase a vehicle. Everyone was nice from the front all the way to the back in finance.
From the moment we walked through the doors we were immediately assisted. Stephanie was absolutely amazing from probing to find out what vehicle best suited us from price to seat choice. She even drove our new vehicle to our home because we couldn’t drive both vehicles. On to financing that team was equally amazing. Thorough and efficient it was a seamless experience from start to finish! I will definitely refer friends and family to Sterling Mc Call Buick GMC. And my new truck is awesome!!!